N1 Online Casino Privacy Policy

At N1 Online Casino, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you access our platform at N1 Casino.com. N1 Online Casino is operated by N1 Interactive Ltd, a company incorporated in Malta (company registration no. C81457), with its registered address at 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta. We hold a license issued by the Malta Gaming Authority (MGA/B2C/394/2017), and all data processing activities are governed in accordance with the laws of Malta and applicable European data protection regulations. By creating an account or using our services, you acknowledge and agree to the terms set out in this policy.

Information We Collect

When you register and interact with our N1 Online Casino platform, we may collect a range of personal data necessary to provide our services, comply with legal obligations, and ensure a safe gaming environment. We collect this information directly from you, from your use of our site, and, where applicable, from third-party sources.

Personal Identification Data

  • Full name, date of birth, and nationality
  • Email address, phone number, and residential address
  • Government-issued identification documents (passport, ID card, driver's license)
  • Proof of address documentation
  • Payment information including card details, e-wallet accounts, and bank account data

Technical and Usage Data

  • IP address, browser type, and device identifiers
  • Login timestamps and session durations
  • Pages visited, games played, and betting history on our N1 Casino platform
  • Cookies and tracking technologies (see our Cookie section below)

Financial Data

  • Deposit and withdrawal transaction records
  • Bonus usage, including any n1 casino bonus code or n1 casino promo code applied to your account
  • Payment method details and verification records

How We Use Your Information

Here at N1 Online Casino, we process your personal data for specific, legitimate purposes. We do not sell your information to third parties for their marketing purposes. The primary reasons we use your data include the following:

  • To verify your identity and comply with Know Your Customer (KYC) requirements — mandatory at cumulative withdrawals of 2,000 EUR
  • To process deposits and withdrawals via methods such as Visa, Mastercard, Skrill, Neteller, and bank transfer
  • To manage your account, including your VIP Club status and loyalty program progression
  • To deliver bonuses and promotions, such as our welcome package and reload offers
  • To detect and prevent fraud, money laundering, and other unlawful activities
  • To enforce our responsible gaming obligations, including deposit limits and reality checks
  • To respond to your queries through our 24/7 live chat and email support at support@N1 Casino.com
  • To comply with our MGA license obligations and applicable Maltese law

Cookies and Tracking Technologies

Our N1 Casino platform uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device when you visit our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).

We use cookies to remember your preferences, keep you logged in during your session, and track how you interact with our services — including which games you access via our mobile-optimised platform. You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our site.

Legal Basis for Processing

At N1 Online Casino, we rely on the following legal bases when processing your personal data:

  • Contractual necessity — to fulfil our obligations to you as a registered player
  • Legal obligation — to comply with anti-money laundering (AML), responsible gaming, and MGA regulatory requirements
  • Legitimate interests — to operate, secure, and improve our services at N1 Casino
  • Consent — for optional marketing communications, which you may withdraw at any time

Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with carefully selected third parties in the following circumstances:

  • Payment processors — to facilitate deposits and withdrawals through our supported methods
  • Identity verification providers — to complete KYC checks as required by our MGA license
  • Game providers — such as NetEnt, Pragmatic Play, Evolution, and BGaming, to deliver gaming content
  • Regulatory authorities — including the Malta Gaming Authority, when legally required
  • Alternative Dispute Resolution — we may share relevant data with CasinoReviews.com, our designated ADR provider
  • Group companies — within the N1 Partners / n1.partners network for operational purposes

All third parties we work with are contractually obligated to handle your data securely and in compliance with applicable data protection laws.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations. Please note the following specific retention-related practices at N1 Online Casino:

  • Dormant accounts incur an administrative fee of EUR 5 per month from the 13th month of inactivity
  • Account balances are remitted after 30 months of inactivity, subject to applicable rules
  • Financial and identity records may be retained for up to five years or longer where required by Maltese AML law

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data. As our N1 Online Casino operates under Maltese and EU data protection frameworks, we respect and uphold the following rights:

  • Right of access — you may request a copy of the data we hold about you
  • Right to rectification — you may ask us to correct inaccurate information
  • Right to erasure — subject to legal retention obligations, you may request deletion of your data
  • Right to restrict processing — in certain circumstances, you may limit how we use your data
  • Right to data portability — you may request your data in a structured, machine-readable format
  • Right to object — you may object to processing based on our legitimate interests

To exercise any of these rights, please contact us at support@N1 Casino.com. We will respond within the timeframe required by applicable law.

Security Measures

We take the security of your personal data seriously. Our N1 Casino platform employs industry-standard encryption, secure socket layer (SSL) technology, and strict access controls to protect your information from unauthorised access, disclosure, or loss. All payment transactions are processed with 3D Secure authentication where applicable. Despite these measures, no online transmission is entirely risk-free, and we encourage you to use strong &5jdw^e]W@r&Nk*ls and keep your login credentials confidential.

Responsible Gaming and Data

We use your personal data to support our responsible gaming obligations. At N1 Online Casino, we monitor gaming behaviour to identify signs of problem gambling. Where required — particularly for players in Germany, where a monthly deposit limit of 1,000 EUR applies — we use account data to enforce mandatory safeguards. If you wish to set personal limits or self-exclude, please contact our support team at any time.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will notify you via email or a prominent notice on our site. Continued use of our N1 Casino services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please do not hesitate to reach out to us. Our support team is available 24/7 via live chat on N1 Casino.com, or by email at support@N1 Casino.com. You may also contact the Malta Gaming Authority or our ADR provider, CasinoReviews.com, if you believe your data rights have not been respected.